Privacy Policy

1. Who We Are

SIRO LABS is a digital agency based in the Netherlands. We provide websites, web apps, AI solutions, AI creatives, automation, and digital marketing services for businesses across the Netherlands and beyond.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or interact with our services.

2. What Information We Collect

When you contact us through our contact form or WhatsApp, we may collect your name, email address, phone number, company name, and the content of your message.

We also collect anonymous website analytics (such as pages visited and general usage patterns) where you have given your consent through our cookie banner.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and questions

• Deliver the services you have requested

• Improve our website and user experience

• Communicate with clients about ongoing projects

• Comply with our legal and regulatory obligations

• Send marketing communications, only where you have given consent

4. Legal Basis (GDPR)

We process your personal data on the following legal grounds under the GDPR:

• Your consent (for example, marketing communications and non-essential cookies)

• Contractual necessity (to deliver services you have requested)

• Our legitimate interests (such as improving our services and website)

• Compliance with legal obligations (such as tax and accounting laws)

5. Data Retention

We only keep your personal data for as long as necessary for the purposes described in this policy.

Enquiry data is retained only as long as needed to respond and follow up. Client invoices and financial records are kept for the period required by Dutch tax law.

6. Third-Party Services

To operate our website and deliver our services, we may share limited personal data with trusted third-party providers, including:

• Google Analytics

• Google Ads

• Meta (Facebook & Instagram)

• WhatsApp Business

• Hosting providers

These providers may process personal data on our behalf where necessary and are required to handle it securely and in line with applicable data protection laws.

7. Cookies

We use cookies for essential website functionality, analytics, and marketing. Analytics and marketing cookies are only activated after you have given your consent through our cookie banner.

You can change or withdraw your cookie preferences at any time via the cookie settings on our website.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• The right to access your data

• The right to correct inaccurate data

• The right to request deletion of your data

• The right to restrict processing

• The right to object to processing

• The right to data portability

• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

9. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, you can reach us at:

Email: info@sirolabs.nl

You can also contact SIRO LABS via WhatsApp through our website.